Terms of Service — Caterliner

These Terms govern your use of the Caterliner app and service ("Service") provided by Caterliner (ABN: to be confirmed) ("Caterliner", "we", "us"). By creating an account or using the Service you ("you", the "Venue") agree to these Terms.

1. The Service

Caterliner is software for hospitality businesses: point-of-sale and ordering (QR, kiosk, cashier), kitchen display, rostering, timesheets, pay estimates, reporting and related tools. We may add, change or remove features over time.

2. Accounts

You must provide accurate account details and keep your login secure. You are responsible for all activity under your account and for your staff's use of the Service.

3. Subscription, billing and cancellation

• The Service is provided on a monthly subscription at the plan and price shown at sign-up (current plans shown at caterliner.com.au). Prices are in AUD and include GST.
• Fees are billed monthly in advance and are non-refundable except as required by the Australian Consumer Law.
• You may cancel at any time, effective at the end of the current billing period. We may suspend or cancel for non-payment or breach of these Terms.
• We may change pricing with at least 30 days' notice.

4. Your data and your obligations

• You retain ownership of the data you put into the Service ("Your Data").
• You grant us the licence needed to host and process Your Data to provide the Service.
• You are responsible for Your Data and for the personal information of your customers and staff that you enter — including having any required consent and your own privacy notice, and complying with privacy, employment, tax and food-safety laws.
• You must not upload unlawful content or use the Service to breach any law.

5. Payments

Card payments (where enabled) are processed by Stripe under Stripe's terms. We are not a bank or payment institution and are not responsible for the payment provider's service.

6. Payroll, tax and compliance disclaimer

The Service's pay, PAYG tax and superannuation figures are estimates to assist you, not official figures or advice. They do not perform Single Touch Payroll (STP) lodgement. You are responsible for official payroll, tax withholding, STP reporting and record-keeping — use a registered accountant and/or STP-enabled software. Rosters, awards and rates you configure are your responsibility to verify against current Fair Work and ATO requirements.

7. Acceptable use

You must not: reverse-engineer or copy the Service; resell or sublicense it without our agreement; attempt to gain unauthorised access; interfere with its operation; or use it to store data you have no right to store.

8. Intellectual property

The Service, including its software, design and brand, is owned by Caterliner. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while subscribed. "Caterliner" and our logos are our trademarks.

9. Availability

We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may perform maintenance and may modify or discontinue features.

10. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes those rights. To the extent permitted by law, our other warranties are excluded.

11. Limitation of liability

To the maximum extent permitted by law, and subject to clause 10: - We are not liable for indirect or consequential loss, lost profits, lost sales, or loss of or damage to data. - Our total liability for any claim is limited to the fees you paid for the Service in the 3 months before the claim.

12. Indemnity

You indemnify us against claims arising from Your Data, your use of the Service, or your breach of these Terms or of any law (including privacy or employment law).

13. Termination

Either party may terminate as set out above. On termination your right to use the Service ends. We will make Your Data available for export for 30 days, after which we may delete it (subject to legal retention requirements).

14. Governing law

These Terms are governed by the laws of Victoria, Australia, and the courts of that State have jurisdiction.

15. Changes

We may update these Terms; we will post the new version with an updated date and, for material changes, notify account holders. Continued use means you accept the changes.

16. Contact

Caterliner — support@caterliner.com.au — Victoria, Australia.